**Local candidates only.  This position is not remote.***

We are looking for a technically skilled candidate with a hunger to learn for the position of IT Team Member.  You will be the go-to person for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.

You should have an excellent ability to solve problems using your in-depth understanding of information systems and computing solutions.  You should be a team player, willing to handle all support requests with courtesy and professionalism.

Essential Duties and Responsibilities:

• Learn BisTrack and how it is used in all aspects of the company.
• Managing, upkeeping, and writing technical documentation.
• Configuring and maintaining the networked computer system, including hardware, system software and applications.
• Manage, troubleshoot, and train others on Microsoft Office 365 and Active Directory.
• Mange Net Care.
• Manage GPS truck tracking software.
• Manage and train others on Polycom phone system.
• Monitoring system performance to ensure everything runs smoothly and securely.
• Researching and recommending new approaches to improve the networked computer system.
• Ensuring data is stored securely and backed up regularly.
• Collect and analyze data to optimize performance.
• Train end users.
• Onboard new users.
• Setup user workstations, user profile configurations, upgrades, etc.
• Asset inventory tracking
• Learns and maintains professional and technical knowledge by attending educational schools and seminars.

Skills and Experience:

• 7+ years’ experience in computer networks and system maintenance
• Ability to quickly learn technologies and products.
• Patient and professional demeanor, with a can-do attitude.
• Excellent critical thinking.
• Ability to prioritize a wide range of workloads with critical deadlines.
• High attention to detail.
• Excellent verbal and written communication skills.
• Good interpersonal skills.
• Able to pass a background check and drug test.