***Not a remote position. Candidate will work out of our Raleigh, NC location***

Horizon Forest Products is the distributor of Impressions Flooring Collection and offers customers over 75 years of industry experience and one of the most comprehensive inventories of pre-finished and unfinished hardwood flooring, floor equipment, abrasives, finishes, fasteners, and accessories in the mid-Atlantic and Texas region.

We are searching for a technician who can repair or replace defective components found in machinery or equipment. You must know how to dismantle and reassemble the machines to make your diagnosis. You will also be responsible for repair estimate, bill preparation and inventory control.

Benefits: Medical, Dental, Vision, HSA & 401k with Match

Compensation: $21/hr

Essential Duties and Responsibilities:

• Inspect, operate and test machinery or equipment to diagnose malfunctions
• Timely repair of customer’s machinery or equipment
• Solve customer concerns and complaints on a timely basis
• Advise and educate customers regarding use and care of equipment
• Maintain an accurate record of all items/parts used
• Purchase needed parts with the aid of the purchasing department
• Ship parts and equipment to other branches or customers as needed
• Observe and follow all safety policies when operating machinery, equipment and tools
• Practice good housekeeping to ensure a safe and non-cluttered worksite

Skills and Experience:

• High school diploma or equivalent
• Experience in repairing electrical and/or pneumatic tools
• Proficient computer skills
• Knowledge of floor installation and finishing machines
• Able to pass a background check and drug test

We are searching for an individual who will be regularly color matching to ensure products exceed customer expectations.  You will be standing for periods of time while working in a spray booth or at a mixing machine.

Essential Duties and Responsibilities:

• Color matching, formulating and small batch blending
• Maintain detailed production and quality control records
• Communicating the features, benefits and advantages of our finish products to our end users and target customers
• Conducting product demo stations and spray-outs of our lacquer products with end users
• Working jointly and communication closely with the outside and inside sales team and supplier team
• Planning and conducting finishing seminars with the assistance of the factory rep
• Responding to any inquiries regarding our products, spray equipment or sundries
• Good aptitude for matching colors
• Overseeing and supervising general lacquer sales and service activities in the assigned area
• Handle end user concerns or complaints with the appropriate sales person
• Capable of repeal lifting 50 lbs. throughout the day
• Oversee the inventory levels with the assistance of the purchasing department
• Work safely and maintain good housekeeping

Skills and Experience:

• High school diploma or equivalent
• Working knowledge of spray equipment
• Finishing experience a plus
• Knowledge of wood coatings a plus
• Able to pass a background check and drug test