Corporate Office – Raleigh
Address:
4115 Commodity Parkway Raleigh, NC 27610Team Members
David Williams
Vice President
Steve Garner
Product Team Leader
JD Ziegelhofer
Sales Team Leader
Daniel Caviness
Sales Manager - East Coast
Lori Garner
Product Team Member
Tina Williams
Human Resources Team Leader
Bev Farah
Purchasing Team Leader
Kathleen McEntee
Accounting Team Leader
Holly Williams
Marketing Team Leader
Jim Warren
IT Team Leader
Mike Adams
Operations Team Leader
Johnna Allen
HR Team Member
Wendy Love
Accounts Payable Team Member
Veronica Seay
Accounts Payable Team Member
Terri Luther
Purchasing Team Member
Bridget Nordlie
Purchasing Team Member
Anitra Stone
Purchasing Team Member
Brian Dunn
IT Team Member
Adam Purvis
Marketing Team Member
Ashley Shaw
Marketing Team Member
Kelsie Langston
Marketing Team Member
Current Openings
**Local candidates only. This position is not remote.***
We are looking for a technically skilled candidate with a hunger to learn for the position of IT Team Member. You will be the go-to person for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.
You should have an excellent ability to solve problems using your in-depth understanding of information systems and computing solutions. You should be a team player, willing to handle all support requests with courtesy and professionalism.
Essential Duties and Responsibilities:
- Learn BisTrack and how it is used in all aspects of the company.
- Managing, upkeeping, and writing technical documentation.
- Configuring and maintaining the networked computer system, including hardware, system software and applications.
- Manage, troubleshoot, and train others on Microsoft Office 365 and Active Directory.
- Mange Net Care.
- Manage GPS truck tracking software.
- Manage and train others on Polycom phone system.
- Monitoring system performance to ensure everything runs smoothly and securely.
- Researching and recommending new approaches to improve the networked computer system.
- Ensuring data is stored securely and backed up regularly.
- Collect and analyze data to optimize performance.
- Train end users.
- Onboard new users.
- Setup user workstations, user profile configurations, upgrades, etc.
- Asset inventory tracking
- Learns and maintains professional and technical knowledge by attending educational schools and seminars.
Skills and Experience:
- 7+ years’ experience in computer networks and system maintenance
- Ability to quickly learn technologies and products.
- Patient and professional demeanor, with a can-do attitude.
- Excellent critical thinking.
- Ability to prioritize a wide range of workloads with critical deadlines.
- High attention to detail.
- Excellent verbal and written communication skills.
- Good interpersonal skills.
- Able to pass a background check and drug test.