At Horizon Forest Products we service what we sell! We maintain a full inventory of repair parts for the machines we sell, and our mechanics can get you back on the job quickly. Our mechanics have been trained by some of the best equipment companies in the business such as Clarke, Lagler, Galaxy, Bona, Powernail, and Stanley-Bostitch! You can rely on Horizon Forest Products for all your repair needs.
We have two repair shop locations and they are happy to repair machines for any of our customers, no matter where you are located!
Raleigh Repair Shop
Mike Fleming: 919-582-9861
Richmond Repair Shop
Can repair and provide parts for…
Clarke American Sanders
Lagler Sanders and Edgers (Hummel, Randmeister, Leger, Elan, Flip, Trio, etc.)
Pro Team Vaccuums
Essex Silverline Edgers
The NSS M1 (Pig )Vacuum
Under Radiator Sanders
…and more! Just ask!
My machine was running yesterday and today it will not start.
There can be many things that come into play here but, the number one thing is power. If your machine does not do anything at all, the first thing you need to check is your power source. Use a volt meter and make sure you have 230 volts for most sanders, and 110 volts for edgers and buffers. Do not rely on a test light. Check all the way from the source to the machine, check any reset buttons, fuses or other places there are connections on the machine, such as the emergency shutoffs. Wires on cords tend to break near the plugs, so if you do not have power at the end of a cord but do at the source, the solution may be as simple as reinstalling the plug.
My machine is slowing down when I put the drum on the floor.
The first two things you should check are correct power, and drive belt. Make sure you have the correct power for the machine. This can be measured with a volt meter at the end of the cord. Make sure the drive belt for the drum is not slipping. Even though the machine may sound like it is dying out, you may just be hearing the drum slowdown from the belt slipping.
My edger sounds like it is not running up to speed and it is sparking.
Most likely it just needs a set of brushes, if you keep on running after this starts you may need more than that by the time you quit. Check the brushes and replace them. If your brushes have a wire attached to them (shunt wire) you need to replace them with the same kind, do not put brushes without a wire in a edger that has brushes with a wire (it is there for a reason). If that does not fix the problem bring it in for service. Again running it too long with the problem can cause more damage which will be expensive!
Feel free to contact us with any questions or issues you have!